10-09-2025

Terms of Use
Hawaii Guide web site terms of use
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Welcome to Guide of US, LLC and Hawaii-Guide.com (hereafter 'Hawaii-Guide.com'). By accessing and using this website, you agree to comply with the following Terms of Use. Please review these terms carefully to ensure you understand and accept them entirely.
Content and Ownership
All content published on Hawaii-Guide.com, including articles, images, videos, and maps, is the intellectual property of Hawaii-Guide.com unless otherwise credited. Our team carefully researches, produces, and regularly updates this content based on firsthand experience and reliable sources. We also license images for use through Shutterstock and iStockPhoto.
Permitted Use
You are invited to use Hawaii-Guide.com content for your personal travel planning and informational purposes only. Redistribution, commercial exploitation, modification, or publication of our content without explicit written consent from Hawaii-Guide.com is strictly prohibited.
User Responsibility
While we strive to ensure the accuracy and timeliness of the information provided, travel conditions and details can change unexpectedly. We encourage users to verify critical details directly with service providers, businesses, and attractions featured on our site before making travel decisions.
External Links and Third-Party Content
Hawaii-Guide.com may include links to third-party websites. These links are provided solely for your convenience and to enhance your experience. Although we carefully select reputable external sources, we cannot be held responsible for the accuracy or content provided by these third-party sites. Always review the external site's terms of use and privacy policies when visiting these linked sites.
Affiliate Relationships
Hawaii-Guide.com maintains affiliate partnerships with reputable businesses to support our website financially. We clearly indicate when affiliate links are used. Purchasing through these links supports our site at no additional cost to you. Transparency and trust are foundational values for us.
Liability
Hawaii-Guide.com provides information based on the best available data, personal experience, and professional judgment. However, we cannot guarantee that all information will always remain accurate or complete. Hawaii-Guide.com is not liable for any direct or indirect damages or losses resulting from your use or reliance upon any content provided on our site.
Changes to Terms
We reserve the right to update these Terms of Use periodically to reflect changes in our practices or applicable regulations. Any modifications will be clearly indicated with the date of the update at the top of this page.
User Feedback and Contact
Your feedback is crucial in maintaining accurate, reliable, and helpful content. Should you notice any inaccuracies or have suggestions for improving our website, please contact us directly.
Thank you for visiting and trusting Hawaii-Guide.com as your authoritative source for independent Hawaii travel planning and advice.
Governing Law
This agreement and its terms are governed by the laws of the State of South Carolina and the United States of America, without regard to conflicts of law principles. You expressly agree to submit to the exclusive jurisdiction of the state and federal courts located in Lexington County, South Carolina, United States of America, regarding any disputes or claims arising from your use of this website or related to these Terms of Use.
Restriction on Use Based on Location
Use of this website is not permitted in jurisdictions where any provision of these Terms of Use would be unlawful, invalid, or unenforceable. By accessing this website, you confirm compliance with applicable local laws.
Violation of These Terms
If Hawaii-Guide.com determines, in its sole discretion, that you have violated any of these Terms of Use, we reserve the right to pursue any legal remedies available to us.
Indemnification
You agree to defend, indemnify, and hold harmless Hawaii-Guide.com, its parent company, officers, directors, employees, and agents against any claims, liabilities, damages, and expenses arising from your use or misuse of our website or violation of these Terms of Use.
Severability
If any provision of these Terms of Use is found invalid or unenforceable, the remaining provisions will remain fully effective and enforceable.
Headings
The headings used in these Terms of Use are provided only for ease of navigation and do not define, limit, or affect the interpretation or scope of the terms herein.
Entire Agreement
These Terms of Use, along with any policies explicitly referenced, constitute the complete and exclusive agreement between you and Hawaii-Guide.com regarding your use of our website. This agreement supersedes all prior or simultaneous communications, whether written or verbal, relating to your use of this website.
Donations/Tips Terms
By donating/tipping to our small business, you will help us to continue publish new Hawaii media and content on this website. We are a for-profit entity, domiciled in the state of South Carolina, USA; and it is important to note that any and all donations are not tax deductible. By donating any amount, you accept and acknowledge these terms. Mahalo for your support!
Binding Arbitration (“Arbitration Agreement”)
a. Applicability of Arbitration Agreement. You agree that any dispute or claim against us, or our vendors or service providers(collectively, “We” or “Us”), related in any way to your access or use of this website, to these Terms, or to any aspect of your relationship with Us, will be resolved by binding arbitration, rather than in court, except that (1) you may assert claims in small claims court if your claims qualify, so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis; and (2) you or We may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). You agree that you must commence any arbitration or other claim within one (1) year after the dispute arises; otherwise, the claim is permanently barred, which means that you will no longer have the right to assert a claim regarding the dispute. This Arbitration Agreement will apply, without limitation, to all claims that arose or were asserted before the effective date of these Terms or any prior version of this Arbitration Agreement.
You agree in advance that you will not participate in or seek to recover monetary or other relief in any lawsuit filed against Us, alleging class, collective, and/or representative claims on your behalf. Instead, by agreeing to arbitration, you may bring your claims against any of Us in an individual arbitration proceeding (except for any Batch Arbitration, as described below). If successful on such claims, you could be awarded money or other relief by an arbitrator. You acknowledge that you have been advised that you may consult with an attorney in deciding whether to accept these Terms, including this Arbitration Agreement.
The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.
b. Process. To begin a claim, you must first send a letter describing your claim in detail, including your name and contact information, your legal claim, the specific facts giving rise to your claim (including the date(s) and amount(s) of any relevant transaction or interaction with us), and the requested relief, to 121 Mill Haven Lane, Lexington, SC 29072. You and We agree to attempt in good faith to negotiate an informal resolution of your claim. If a resolution is not reached within thirty (30) days, you may commence an arbitration action as set forth herein. The arbitration will be conducted by JAMS, an established alternative dispute resolution provider. Disputes involving claims and counterclaims under $250,000, not inclusive of attorneys' fees and interest, will be subject to JAMS's most current version of the Streamlined Arbitration Rules and procedures available at http://www.jamsadr.com/rules-streamlined-arbitration/; all other claims will be subject to JAMS's most current version of the Comprehensive Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-comprehensive-arbitration/. JAMS's rules are also available at www.jamsadr.com or by calling JAMS at 800-352-5267. If JAMS is not available to arbitrate, the parties will select an alternative arbitral forum. You may choose to have the arbitration conducted remotely, based on written submissions, or in person at a mutually agreed location. We will be entitled to make an offer of judgment in the arbitration proceeding. If the offer of judgment is not accepted, and the award is not more favorable than the unaccepted offer, you will be solely responsible for all costs incurred by Us after the offer of judgment is made to the extent permitted by applicable law. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
c. Fees. If the arbitrator finds that you cannot afford to pay JAMS's filing, administrative, hearing, and/or other fees, and you cannot obtain a waiver from JAMS, we will pay them for you. If the arbitrator determines the claims are frivolous, you agree to pay Us our attorneys’ fees and costs in the arbitration, to the extent permitted by applicable law.
d. Authority of Arbitrator. The arbitrator, and not any federal, state, or local court or agency, will have exclusive authority to resolve any dispute related to the interpretation, applicability, enforceability, or formation of this Arbitration Agreement, including, but not limited to, any claim that all or any part of this Arbitration Agreement is void or voidable. The arbitration will decide the rights and liabilities, if any, of you and Us. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator will have the authority to grant motions dispositive of all or part of any claim. The arbitrator will have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum's rules, and these Terms (including the Arbitration Agreement). The arbitrator will issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and Us.
e. Waiver of Jury Trial. You and We hereby waive any constitutional and statutory rights to sue in court and have a trial in front of a judge or a jury. You and We are instead electing that all claims and disputes will be resolved by arbitration under this Arbitration Agreement, except as specified in Section (a) above. An arbitrator can award on an individual basis the same damages and relief as a court and must follow this Agreement as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.
f. Waiver of Class or Consolidated Actions. Except with respect to Batch Arbitration (as defined below), all claims and disputes within the scope of this Arbitration Agreement must be arbitrated on an individual basis and not on a class basis, only individual relief is available, and claims of more than one customer or user cannot be arbitrated or consolidated with those of any other customer or user. In the event that this subparagraph is deemed invalid or unenforceable neither you nor We are entitled to arbitration and instead claims and disputes will be resolved in a court as set forth in these Terms.
g. Batch Arbitration. You and We agree that, in the event that there are fifty (50) or more individual requests for arbitration of a similar nature filed against Us within an approximately (30) thirty-day period (or otherwise in close proximity) regardless of the state(s) in which such claims are filed, JAMS will administer all such similarly situated arbitration demands on a collective basis as a single, consolidated arbitration (subject to a single set of fees, proceeding schedule, and, if required, hearing) before a single arbitrator in accordance with the requirements outlined elsewhere in this section, provided that – in the event that the arbitrator deems it impracticable or inequitable to administer all such claims collectively in a single arbitration – (s)he may group demands for arbitration into groups of not fewer than twenty (20) matters, plus a remainder group as needed (or as otherwise deemed by the arbitrator to be practicable, equitable, and in best keeping with the spirit of this provision) and arbitrate each group of matters as a single, consolidated arbitration (either structure a “Batch Arbitration”). You and We agree (1) to work with JAMS in good faith to facilitate the resolution of disputes on a Batch Arbitration basis and (2) that requests for arbitration are of a “similar nature” if they arise out of the same event, agreement, or factual scenario and raise the same or similar legal issues and seek the same or similar relief. Disagreements over the applicability of this Batch Arbitration process will be settled in a single, consolidated arbitration proceeding that includes all affected parties and is resolved by a single arbitrator subject to the requirements of this section. This Batch Arbitration provision shall in no way be interpreted as authorizing a class or collective arbitration or action of any kind, or any suit or arbitration involving joint or consolidated claims, under any circumstances other than those expressly set forth in this section.
h. Severability. If any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts will be of no force and effect and will be severed, and the remainder of the Arbitration Agreement will continue in full force and effect.
i. Survival. This Arbitration Agreement will survive the termination of your relationship with Us.
j. Modification. Notwithstanding any provision in these Terms to the contrary, We agree that if We make any future material change to this Arbitration Agreement, it will not apply to any individual claim(s) for which that you had already provided notice to Us.
Consent to Data Collection. These Terms of Service incorporate our Privacy Policy, which discloses how we, our vendors, and our service providers collect and use data when you use the Site and/or mobile applications. You hereby consent to the collection and use of data by us, our vendors, and our service providers as described in the Privacy Policy (including any links to other policies therein). You can revoke this consent at any time by following the opt-out instructions in the Privacy Policy or clicking the provided links on the Site.
Limitations on Liability. YOU UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE, OR OUR VENDORS OR SERVICE PROVIDERS (COLLECTIVELY, “WE” OR “US”), SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE WEBSITE. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF ANY OF US EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID OR PAYABLE TO RAPTIVE BY YOU FOR THE WEBSITE DURING THE SIX-MONTH PERIOD PRIOR TO THE ACT, OMISSION, OR OCCURRENCE GIVING RISE TO SUCH LIABILITY; OR (B) ONE HUNDRED U.S. DOLLARS ($100). THE LIMITATIONS OF THIS SUBSECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT, OR OTHERWISE, AND WHETHER OR NOT THE PARTIES HAVE BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED ITS ESSENTIAL PURPOSE.

Updated on: 10-09-2025
Published by: John C. Derrick
Founder & certified Hawaii travel expert with 20+ years of experience in Hawaii tourism.
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